We’ve teamed up with Australia Post to get your Drool delivery moving fast — from our HQ to your doorstep. You’ll receive tracking updates via email and text so you can follow every wag of the journey.

💛 Free shipping on orders over $100

📦 $9.99 flat rate for orders under $100

Our team are packing at lightning speed, but with so many tails wagging this Black Friday Festival, deliveries may take a little longer than usual. We promise your order is worth the wait. You’ll receive full tracking updates via Australia Post once it’s on the way.

Think of it as the one day of the year when spoiling your bestie (and yourself) just makes perfect sense.

Black Friday is our only sale of the year!

So whether you’re stocking up on favourites or getting a head start on your Christmas gifting, this is the moment to fetch the deals you’ve been dreaming of.

All our Black Friday offers are online only.

Yes we do! These shipments will be delivered by Australia Post.

We have a range of payment methods to suit how you want to pay for your Drool. Right now, we offer Visa, Mastercard, Afterpay, Apple Pay, Google Pay, Shop pay and Paypal.

If the size or colour is incorrect, you can return your unopened bed within 7 days of delivery. Just email our customer service team at contact@drool.pet for return instructions before returning the product.

Please note:

– Return shipping costs are the customer’s responsibility
– Returns without prior contact won’t be accepted
– Unfortunately, opened beds cannot be returned for hygiene reasons

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

We want to ensure that you, and your pet have the best experience possible. We are happy to accept returns within 30 days of purchase from drool.pet (excluding pet beds) as long as the product is in good, saleable condition. To make a return, please reach out to us at contact@drool.pet. Refer to our Returns Policy for more information.

Pet Beds: If the size or colour is incorrect, you can return your unopened bed within 7 days of delivery. Just email our customer service team at contact@drool.pet for return instructions before returning the product.

Please note:
– Return shipping costs are the customer’s responsibility
– Returns without prior contact won’t be accepted
– Unfortunately, opened beds cannot be returned for hygiene reasons

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange.If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Yes! Our Drool Wash & Care ranges are available to be shipped internationally.

Right now, Drool treats & Dream Beds are only available to be shipped within Australia. Sign up to the newsletter to be the first to know if we extend our range that ships internationally. 

Whilst we endeavour to get your Drool goodies to you as soon as possible, those in remote areas may experience extended lead times. Please track your parcel, and reach out to us if you haven't received your treats after 14 business days.

Keep in mind our team works quickly! Because of the way that orders flow through to our warehouse we are unable to cancel or make amendments to the contents of your order after your order has been processed.